Friendly honest service. Jimmy came to my condo to take a look at the original central heat/AC unit to see if it could be repaired. The heat still works but the AC hasn’t blown cool air in 2 years. Jimmy explained that the unit was very old (the unit was installed in the 70s and the maker is now out of business) and showed me that there was a leak in the coolant system that isn’t possible to repair due to it’s location on the unit. He explained that we could simply bandaid-repair the unit, but the coolant would just leak out. Mike is coming out today (next day) to review options for replacement units. Very happy with my experience so far.
Woke up to a cold house on a Saturday morning and thought OH No ! I called One Hour Heating & Air Conditioning and they were able to come that morning !! Dan arrived to the house and explained the initial cost and proceeded to check out my Furnace. When he found the problem, on the furnace, which was in the crawl space, he came out and explained the costs and my options. I had them fix it and it was done promptly. I have to say that I really felt comfortable with Rose on the phone and with Dan, who was very Professional and A Great Guy. I would love to tell everyone about One Hour Heating & Air Conditioning!! They are honest and will get the job done promptly. I will be using them for all my Furnace and Air Conditioning work!!! Please check them out and don’t hesitate to call them. If you look at all the excellent reviews, you will understand what they are about………
i have not had problems with the service. Rose is great and fun to talk to. She is very conscientious. Don C. knows what he is doing and always explains the problems and solving them. I have been with One Hour for 20 years and I will still keep relying on them for my furnance and air conditioning needs.
Rose is a very friendly and efficient scheduler. She calls the day before to give the customer a friendly reminder of your appointment. Jimmy is very good at his job. If he sees anything questionable during the service call he explains the possible problem and some options as to solutions. He is not high pressure and if you choose another option that is fine. I love having the service contract.
I have been with One Hour Heating & Air for over 35 years….First contact was when they were PJ Heating based in a little site in Bloomingdale, IL. They became American Comfort after that, and now One Hour. I have purchased two furnace and air cond. systems from them as well in that time. Service has always been faultless and I thank them for that.
Everyone from One Hour who has worked here has performed in a very workmanlike and knowledgeable manner.
I have been a customer since 1988 when your company was P.J. Heating and Air Conditioning. Also, you have a very good tech #575 Mike. He does a good job and cares about his work and company.
The technician was very professional and answered any questions we had. He cleaned up nicely. I would highly recommend One Hour to others!
Bill’s team did such a great job that I even had them stay for dinner.
Our service tech, Ed, from One Hour was very professional and gave my wife and I some valuable tips on saving energy.