Friendly honest service. Jimmy came to my condo to take a look at the original central heat/AC unit to see if it could be repaired. The heat still works but the AC hasn’t blown cool air in 2 years. Jimmy explained that the unit was very old (the unit was installed in the 70s and the maker is now out of business) and showed me that there was a leak in the coolant system that isn’t possible to repair due to it’s location on the unit. He explained that we could simply bandaid-repair the unit, but the coolant would just leak out. Mike is coming out today (next day) to review options for replacement units. Very happy with my experience so far.